Shipping Policy

Shipping

We ship from Hong Kong.

Hong Kong, Macau & Mainland China

$5.00

International (worldwide, excluding the United States)

Hongkong Post

$12.00

$15.00

Self Pickup (Hong Kong)

Free self-pickup near Kowloon Tong MTR. Exact address is shared via WhatsApp after your order (+852 96441449). Please leave a Hong Kong WhatsApp number at checkout so we can coordinate.

We currently do not ship to the United States.

Timing

In stock: usually ships within 3-7 business days (weekends and public holidays excluded).

Pre-order: ships in the timeframe shown on the product page, or within 14-30 business days if none is stated. Production delays can extend this.

Once your order ships, you’ll get an email with tracking. After handover to the carrier, delivery timing is outside our control.

Order of fulfillment

Orders ship in the order received.

High-demand items can sell out before yours is processed.

Customs

International buyers are responsible for customs, taxes, and duties in their country.

Risk of loss

Title and risk pass to you when we hand the package to the carrier. Claims for lost or damaged parcels should be filed with the carrier.

Restricted destinations

Some products or destinations may be restricted.

If we can’t ship your order, we’ll contact you.